FAQ's
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What is the estimated delivery time for my order?
We aim to deliver your order within 5-7 business days, depending on your location. Custom or made-to-order items may take longer, typically 2-4 weeks. You’ll receive tracking information as soon as your order ships.
Do you offer assembly services?
Yes, we offer white-glove delivery, which includes assembly and placement of your furniture in the desired room. Our team will also remove any packaging materials.
What is your return policy?
We offer a 30-day return policy on most items. If you’re not satisfied with your purchase, you can return it for a refund or exchange. Please ensure the item is in its original condition and packaging.
Can I customize my furniture?
Absolutely! Many of our products can be customized to fit your style. Choose from a variety of fabrics, finishes, and sizes. Custom orders may have different lead times, which will be communicated during purchase.
How do I care for my furniture?
Each product comes with specific care instructions. Generally, we recommend dusting regularly with a soft cloth and avoiding harsh chemicals. For fabric items, consider using a fabric protector and spot clean as needed.
Do you offer financing options?
Yes, we provide flexible financing options to make your purchase more affordable. You can choose from various payment plans, including interest-free options for qualified buyers.
How do I check the status of my order?
You can check your order status by logging into your account on our website. You’ll also receive email updates as your order progresses, from processing to delivery.